3.52PM at work.
Currently a customer service officer. If you asked me when I was 5, or 10, or 15, or even 20, I would definitely not have imagined myself holding this position as my full-time job. "What? Serving customers 5 days a week? Listening to their complaints and letting them vent their stupid anger on me? Trying to appease people is my job scope? No way." would probably be my response.
I don't even know how this position found its way to me. And I agreed on it almost immediately. I still remember going for the interview. It was a Friday afternoon, probably around 3pm. I was at home, watching Youtube videos, doing ~nothing~. I then received an e-mail asking if I was available for an interview that very same day at 6pm. It took a while for me to register what I was reading and I replied "sure". So off I went to shower and prepare to head out.
I went through 3 interviews - HR person, team supervisor and lastly, CEO. I basically prepared nothing to anticipate the interviews and I answered all the questions based on last minute instincts / whatever that could come to mind. By the time the interviews ended, it was already 7 plus pm. As I boarded the train towards Dhoby Ghaut, my phone rang and the caller ID showed the company's number (I could recognise because it was my intern company).
"We would like to offer you the position. Could you come back to sign the contract now?" was what came through over the phone. I didn't even have time to think and I agreed. The next minute I knew, I was in the office again signing the contract and employment letter. And I would begin work the next week (luckily not the next working day because I was going on a short vacation to Batam).
Fast forward 2.5 months later, here I am enjoying my work almost every day. I have really great and adorable colleagues who are so welcoming, accepting and offered kind guidance to me throughout. I am really grateful to be where I am now, because even though it may be a job that many of my peers may think lowly of / not consider a proper job for a fresh graduate, I find myself learning a lot of things and liking what I do.
Of course, there have been days when I roll my eyes while talking on the phone with *ahem* customers, days when I can't handle their *ahem* requests and have to seek help from my supervisor, I am lucky that there are also days when people thank me for my help, wish me a nice day or say a simple "麻烦你了 or 辛苦你了". These are the little little perks of my job. A job that I'd say is humane, emotional and interactive. And I seek joy in helping and serving people ultimately.
Thank you GYM for leading me to where I am now :-)
